Refund policy
REFUND POLICY :
Please read all product descriptions carefully before purchasing.
Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
SHIPPING POLICY :
Packages may take up to 6 weeks to arrive depending on location
* please check product description before you purchase as we do not offer refunds.
JELLYCAT SUPPLY AU IS NOT RESPONSIBLE FOR ANY LOST PACKAGES THROUGH SHIPMENT!! CONTACT SHIPPING CARRIER IF LOST.
CHARGEBACK POLICY:
- By making a purchase from our website, you agree to these terms and conditions. We reserve the right to update and change these terms and conditions at any time.
- All customers confirm they have read and agree to our terms and conditions before making a purchase.
• 3. If a chargeback is placed, Jellycatsupplyau has evidence that the customer has agreed to our terms and conditions. This evidence will be used during any dispute case.
Disclaimer
jellycatsupplyau.com is an independent retailer and is not affiliated, associated, authorised, endorsed by, or in any way officially connected with Jellycat.com or the Jellycat brand.
All product names, trademarks, and registered trademarks are the property of their respective owners.